A simple ‘thank you’ will help you attract and retain talent?
by Kate Lister
“On a given day, only 10 percent of people say “thank you” to colleagues—and 60 percent of people report that they never or very rarely express gratitude at work. So OpenIDEO posed a challenge for the best ideas on how express gratitude in the workplace. Over 300 contributions later they announced the winners.
You can have a look at the winning ideas here, but the real winners are the employers that are doing something about the sad state of gratitude. In addition to lower turnover, research by Harvard and Wharton shows a simple ‘thank you’ can boost productivity by over 50%.
The article points to a number of great research papers and articles about gratitude. Here are a few quick tips for getting started:
- Start at the top; people want to hear it from the boss
- Thank the people who do thankless work
- Quality and authenticity trump quantity
- Gratitude isn’t one-size-fits-all
- Make it personal
And there’s a bonus in expressing gratitude. It feels good.
Thank you for reading this post!