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Author Archives: Kate Lister



Kate Lister

Subway system adds musical surprise and increases stair usage by 66%
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Subway system adds musical surprise and increases stair usage by 66%

If ‘something is as simple as fun’, it’s the easiest way to change people’s behavior for the better. Behind such a simple idea is a lot more than you might think. The Fun Theory, an initiative supported by Volkswagen, set themselves the challenge to prove this… In this exact case there’s a set of stairs, leading out …

Source: mb.ntd.tv

What a great way to get people to exercise. 

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03 Mar 2017
Dell’s goal of 50,000 employees telecommuting by 2020 driven by real estate savings and sustainability 
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Dell’s goal of 50,000 employees telecommuting by 2020 driven by real estate savings and sustainability 

"Whether you call it telecommuting, remote work, mobile work or distributed work, these flexible-work arrangements are here to stay, ...says Kate Lister, president of Global Workplace Analytics, a San Diego-based consulting firm that specializes in flexible-workplace strategies."

Source: www.hreonline.com

Already 20k Dell employees work at home and average of about 10 days a month. Their program dates back to 2009 when they discovered their office space was grossly underutilized.

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03 Mar 2017
35k Fujitsu employees will be offered unlimited telework after successful trial shows increased productivity
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35k Fujitsu employees will be offered unlimited telework after successful trial shows increased productivity

TOKYO -- Fujitsu announced unlimited telework will be available to all 35k permanent employees. 

Source: asia.nikkei.com

The article indicates this is the largest Japanese telework initiative yet but others including Microsoft Japan and snack manufacturer, Calbee have expanded their programs too.

 

In part a response to government's focus on better work-life balance for its citizens, Fujitsu also hopes to demonstrate how their own technology can support a remote workforce. 

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01 Mar 2017
2017 Gallup survey shows more than half of employees are willing to walk for workplace flexibility and privacy
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2017 Gallup survey shows more than half of employees are willing to walk for workplace flexibility and privacy

"More than half of office workers (54%) say they would leave their job for one that offers flexible work time.

 

Roughly four in 10 would do the same for privacy or a personal workspace or office.

 

One-third would change jobs for a door they can shut or a work environment that has a comfortable temperature."

Source: www.gallup.com

Come on employers! Your people are voting with their feet. If you want to hire and retain the best people, give them what they want and need. 

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28 Feb 2017
Gallup finds huge shift in employee engagement among remote employees. Highest now among those who do so 60-80% of the time, up from 20% of the time just last year. 
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Gallup finds huge shift in employee engagement among remote employees. Highest now among those who do so 60-80% of the time, up from 20% of the time just last year. 

All employees who spend at least some (but not all) of their time working remotely have higher engagement than those who

don’t ever work remotely. And the tipping point for optimal engagement has

increased dramatically — from less than 20% of time to 60% to 80% of time

working remotely.

Source: www.gallup.com

The report also found those who work remotely 2-3 days a week feel substantially more productive than those who are office-bound or are who work remotely less frequently. 

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27 Feb 2017
Three quarters of stay-at-home parents say flexibility would allow them to continue to work 
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Three quarters of stay-at-home parents say flexibility would allow them to continue to work 

"While the official U.S. unemployment rate has declined since the start of the recession in late 2007, the total share of adults who are not employed has risen in recent years. This survey examines the views and experiences of this broad group of prime-age workers who are not employed, including ...what it would take to get them working...".

Source: kff.org

With employers wringing their collective hands about talent and labor shortages, why aren't more hearing the message: the key is flexibility.

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18 Feb 2017
John Dvorak to IBM: Telecommuters Are Not Slackers
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John Dvorak to IBM: Telecommuters Are Not Slackers

"It seems these decisions (recalling telecommuters) are all about optics, though; make it look like the office is full and bustling. To these CEOs, it's freaky to have remote workers who cannot join endless, spur-of-the-moment meetings."

Source: www.pcmag.com

Sharon Wall (GSA Regional Administrator) has a line I love, "Telework doesn't create management problems, it reveals them."

In this global, mobile society, whether people are 9 floors, 9 miles, or 9 time zones away, they are connecting remotely. The days of managing by walking around are gone forever because, like Elvis, the people have already left the building.

 

Let's stop calling it telework or telecommuting and deal with the reality that people are working anywhere, everywhere, and at all times. Resisting it is useless. The genie is not going back in the bottle. What employers should be doing (the good ones already are) is putting the policies, practices, and training in place to optimize the results for people, planet, and profits.

 

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16 Feb 2017
Workplace civility spiraling down and with it goes productivity, trust, and loyalty. Here’s what to do about it.
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Workplace civility spiraling down and with it goes productivity, trust, and loyalty. Here’s what to do about it.

Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships.

Source: www.mckinsey.com

A full 62% of employees say they've been treated rudely at work (up 27% since 1998). Three quarters of victims say the incident reduced their commitment to the organization. A quarter admit to taking their frustration out on customers. 

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13 Feb 2017
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