"No amount of technological wizardry or personal autonomy negates the fact–which has long been true for office-bound workers as well–that job satisfaction is still closely tied to having an effective, emotionally intelligent boss."
Importantly, the article cautions:
- Don't forget your remote team members. One examples cites a financial services firm that insists if one person is attending a meeting remotely, everyone else must attend using the same tool.
- Establish trust by taking the time to get to know your remote team; sharing information about who you/they are as a person strengthens relationships.
- Talk less and listen more. Emotionally intelligent managers excel at asking effective questions to draw their people out.
Self-reflection, introspection and some degree of solitude are important parts of a psychologically healthy life. But somewhere along the line we seem to have gotten the balance wrong. Because far from confirming our insistence that “happiness comes from within,” a wide body of research tells us almost the exact opposite."
Time use studies show the average person spends little more than 30 minutes a day communicating and socializing! We are eating alone more, attending fewer social events, and "hanging out" virtually rather than face to face.
Yet we know good social relationships are essential to both happiness and our health. And we know having friends at work is an important factor in employee engagement.
What are you doing to encourage human connectedness?
If office noise is such a problem, why don’t noisy coffee shops, airports, or co-working spaces bother us?
"The problem may be that, in our offices, we can’t stop ourselves from getting drawn into others’ conversations or from being interrupted while we’re trying to focus. Indeed, the EEG researchers found that face-to-face interactions, conversations, and other disruptions negatively affect the creative process."
This HBR article suggests the problem with noisy offices is more a matter of who's making the noise than how loud it is. Recent brain science suggests just the right amount of noise (i.e. coffee shop level) may enhance creativity.
Workplace Evolutionaries (WE) win 5 awards at IFMA World Workplace; Kate North, Global Chair and co-founder of WE, honored with prestigious Chair Citation
Workplace transformation strategist, change leader and community-builder Kate North was honored for her contributions to IFMA and to the facility management profession with a Chair Citation presented by 2017-2018 chair of IFMA’s board of directors William M. O'Neill, CFM.
Other awards went to WE leaders: Christopher Hood, Stephen Monaco, Diane Coles-Levine, and Nancy Sanquist-Johnson.
“As global chair of IFMA’s Workplace Evolutionaries (WE) Community, Kate North (Colliers) has led a group of forward-thinking workplace strategists to accelerate research, knowledge, and innovation around the emerging workplace,” said William O'Neill, CFM, Chair of IFMA’s Board of Directors. “Kate and the WE Community know the workplace is changing; but instead of watching it unfold, they’re making it happen.”
Distinguished Author Awards went to:
- Diane Coles-Levine, MCR (Workplace Management Solutions) and IFMA Fellow, Nancy Johnson Sanquist (Planon Software) for Work on the Move 2: How Social, Leadership and Technology Innovations Are Transforming the Workplace in the Digital Economy”
- Stephen Monaco (Monaco & Company) for his production of the inspirational "Who are WE?" video
Christopher Hood (Advanced Workplace Associates), co-founder of WE Global Chair Award his WE leadership, his commitment to sharing knowledge as the co-host of the WE:binars, and for his work with academic institutions toward expanding their real estate and FM programs to include a holistic approach to workplace transformation.
Hood also accepted the Community Award of Excellence in Communications award on behalf of WE.
Using nature to battle noise pollution in the office: Plantronics takes a creative approach to open office distractions
In the Netherlands, global headset manufacturer Plantronics is finding novel new ways to counter noise pollution in its new flagship smart workspace.
More and more businesses move to open plan environments in an attempt to engender higher collaboration between employees and better utilisation of the floor space by bringing in flexible or smart working practices.” But these actions, According to Paul Clark, Managing Director for Plantronics in Europe and Africa, are putting people in a “melting pot of noise.”
- Leesman’s research says dissatisfaction with “noise levels” is the strongest likely indicator that a person’s workplace is affecting their productivity
- Plantronics research shows that 93% of office workers claim to be adversely affected by the noise in their workplace
- 73% report that their employer takes no action to address the problem
- 61% of respondents say that they take matters into their own hands by listening to music and other audio through headphones
Plantronics opted for biophilic solutions, adding the sound of running water as an “overlay to the general hubbub” of the office.