"The value of horizontal teamwork is widely recognized. Employees who can reach outside their silos to find colleagues with complementary expertise learn more, sell more, and gain skills faster."
The article points to a variety of research on the importance of cross-functional teams and acknowledges how difficult creating those connections can be. It suggests 4 strategies for success:
1) Develop and use cultural brokers, people inside the organization who have experience in multiple sectors and functions and can bridge the gap and solidify connections
2) Teach people to ask (the right) questions and challenge conceived notions about one another
3) Get people to see the world through one another’s eyes
4) Broaden your employees’ vision by creating opportunities for them to widen their horizons both internally and externally