Internal survey show federal telework recall has devastated morale and failed to increase collaboration or productivity
by Kate Lister
The Education Department changed its telework policy last year, requiring most employees to show up to the office at least four days a week.
When the U.S. Dept of Education recalled its teleworkers last year, they did so ostensibly to increase collaboration and improve customer service. Nine months have now passed and, based on a federal survey of over 2,100 supervisors and staff, the plan has back-fired. Not only do three-quarters of respondents say being in the office has not improved collaboration (only 6% say collaboration has improved), but over 87% say it has had a negative impact on morale, 86% say they know coworkers who already have or may leave the agency as a result of the change, and 75% say it has not improved productivity. Among supervisors, 77% expressed dissatisfaction with the telework policy changes.