JLL’s Annual Occupancy Benchmarking Guide


JLL survey reveals latest work styles require new planning methods


JLL’s Annual Occupancy Benchmarking Guide came out in December. The whole report is a must-read, but here is some data to wet your appetite:



– 69% Report occupancy benchmarking and metrics

– 51% report density (rsf/seat)



– 52% report density of 150-225 rsf/person (highest in N.A.)

– 72% report 150-225 rsf/seat (100% in Latin America)

– RSF/person is highest for Utilities industry and lowest for Communications (263 sf and 158 sf respectively)

– 41% have office-to-workstation ratios at 10+% (down from 57% in 2017)



– 66% track space utilization (72% for EMEA)

– 43% use a combination of technology and observation

– 30% track utilization on an on-going basis

– 38% utilize their office space less than 60% of the time

– Highest utilization among non-profits, lowest in utilities



– 30% of global respondents (and 64% of APAC) have more than 20% of employee population designated as mobile (not needing an assigned desk)

– Mobility highest in N.A. and lowest in LA/SA

– Of those with mobility programs

  – 80% Utilize neighborhoods

  – 80% Use IWMS or CAFM to track mobility

  – 61% Have mobility space standards

  – 36% Have work-at-home programs (down from 45% in 2017)


The report additionally offers industry and geographic breakdowns, and data about space standards, workstation size, visitor workspace, case studies, and more.



Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.