"Companies that rank in the top 10% in engaging their employees...posted profit gains of 26% through the last recession, compared with a 14% decline at comparable employers..."
Since the 50's we have known employee engagement flourishes when people feel a sense of purpose, belonging, and autonomy.
I'm always skeptical of which is cause and which is effect in claims like those in this WSJ article, but the connection between employee retention and company culture is hard to question.
At WD-40, where over 90% of employees are engaged (compared to the U.S. average of 34%) and shareholder returns have grown at a compound annual rate of over 20%, the CEO insists "It's because of our people." From the decorations on the wall to the shared vocabulary they use, the company emphasizes "positive lasting memories."
"On a given day, only 10 percent of people say “thank you” to colleagues—and 60 percent of people report that they never or very rarely express gratitude at work. So OpenIDEO posed a challenge for the best ideas on how express gratitude in the workplace. Over 300 contributions later they announced the winners.
You can have a look at the winning ideas here, but the real winners are the employers that are doing something about the sad state of gratitude. In addition to lower turnover, research by Harvard and Wharton shows a simple 'thank you' can boost productivity by over 50%.
The article points to a number of great research papers and articles about gratitude. Here are a few quick tips for getting started:
- Start at the top; people want to hear it from the boss
- Thank the people who do thankless work
- Quality and authenticity trump quantity
- Gratitude isn’t one-size-fits-all
- Make it personal
And there's a bonus in expressing gratitude. It feels good.
Thank you for reading this post!
2017 Gallup survey shows more than half of employees are willing to walk for workplace flexibility and privacy
"More than half of office workers (54%) say they would leave their job for one that offers flexible work time.
Roughly four in 10 would do the same for privacy or a personal workspace or office.
One-third would change jobs for a door they can shut or a work environment that has a comfortable temperature."
Come on employers! Your people are voting with their feet. If you want to hire and retain the best people, give them what they want and need.
Yahoo! CEO Mayer’s decision to pull in the troops runs counter to worldwide trends toward more remote work. Some suggest the reason for the move is that the company simply was out of control–they had people on the payroll that weren’t doing anything. It will be interesting to see if, after a period of adjustment, they go back to a remote work model. Flexibility leads...
Work from home opportunities and telecommuting positions may finally get the attention they deserve from corporate HR departments.