For immediate release
June 4, 2018


Kate Lister,


10-Year Longitudinal study reveals unexpected changes in how and where people work


 (San Diego CA) Advanced Workplace Associates (AWA), Global Workplace Analytics, and Haworth Inc. announced today the results of an analysis of five workplace surveys conducted biannually beginning in 2008. The report, titled ‘The Once Alternative Workplace Strategies Report’. It eveals surprising changes in how and where people work including:

  • The worry over lost productivity when people work anywhere is entirely unfounded
  • While increasing productivity and saving money are still the top drivers of workplace change, people not profits are now the primary measure of success
  • Internal mobility (activity-based work, campus mobile) has more than doubled
  • External mobility (working at home, coworking, third places) has not changed
  • Nearly half of employees still have a fixed place of work
  • Employee involvement in workplace change programs has decreased significantly

Over 130 organizations representing more than 2.3 million employees globally responded to the 2018 survey. The data collected was compared to longitudinal data from four similar surveys fielded since 2008.

“Unfortunately, the results of this global study indicate a high percentage of companies still see this as a real estate initiative and not an opportunity to reinvent their businesses in deeper and more transformational ways,” said Chris Hood, Director of Consulting EMEA for Advanced Workplace Associates. “Workplace innovation is a litmus test for management quality and leadership. This isn’t about real estate, it’s actually about people and business outcomes.”

“Though slow, industry leaders are beginning to take a less-siloed, more holistic approach to workplace change,” said Kate Lister, president of Global Workplace Analytics. “In particular, it is good to see the trend toward more human-centric measures of success. Companies are finally realizing what’s good for people is good for their bottom line.”

“There is tremendous value in longitudinal studies, as they truly capture long-term trends. We started this study back in 2008, in the middle of the recession when cost savings were perceived as #1 benefits of these programs,” said Dr. Gabor Nagy, Research Program Manager at Haworth, Inc. While now, work/life balance has become #1 benefit, only time will tell whether we will see a reversal of this trend when the next recession comes.”

About the Researchers/Authors

Advanced Workplace Associates(AWA) is a multi-disciplined and independent management consultancy that helps large organizations to get the most from their workplace investments, practices, and management. Founded in the UK in 1992, AWA’s clients include Morgan Stanley, Ernst & Young, Willis, AXA, Royal Bank of Scotland, Mintel, Asda, the Home Office, The UK Border Agency and LloydsTSB. Contact:, +44 (0)20 7743 7110 (UK Time)

Haworth, Inc enriches spaces around the world with award-winning furniture, interior architecture and technology solutions to help create beautiful rooms and achieve business goals by supporting collaboration and innovation. Research, knowledge, and design are at the center of the company’s strategy and foster a deep understanding of built environments, culture transformations, and agile workplace needs. Headquartered in Holland MI (U.S.A) the company holds over 400 patent and had net sales of USD $2 billion in 2017.

Contact:, 415.902.4267 (U.S. Pacific Time)

Global Workplace Analytics is a research and consulting organization that helps public and private sector employers establish workplace change goals and quantify the impact of workplace flexibility, mobile work, telecommuting, activity-based working, hoteling, well-being initiatives, and more. Based in San Diego CA (USA), Global Workplace Analytics has collaborated on thought leadership projects with some of the world’s largest providers of architectural, design, and strategy services.

Contact:, 760.703.0377 (U.S. Pacific Time)

The research was additionally supported by Workplace Evolutionaries, a community of practice within the International Facilities Management Association (IFMA).

To download a free copy of the report, visit