Global Work-from-Home Experience Survey

– Global Work-from-Home Experience Survey Report (2020)

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Nearly 3,000 employees responded to the Global Work-from-Home Experience Survey between March 30th and April 24th, 2020 making it the largest global post-COVID employee survey to date. This 76-page report reveals:

– Who was working from home before COVID, who’s doing it now, who wants to in the future, and how often they want to do it
– What’s worked and what hasn’t
– Success enablers
– Technological enablers
– The effect of working at home on productivity, collaboration, and more
– The triple bottom line potential of work from home
– What percentage of employees would be willing to give up their desk to work from home
– Differences in the experience by generation, geography, company size, and employee role
– What the experience will mean to the future of the built environment

This groundbreaking survey was made possible by an unprecedented collaboration of individuals and industry associations with leadership from Workplace Evolutionaries (WE), a community within the International Facilities Management Association. WE is “changing the world one workplace at a time.”

The survey was created, administered, and analyzed by two of the most respected names in the industry, Kate Lister, president of Global Workplace Analytics, and Anita Kamouri, co-founder of Iometrics.

-Alternative Workplace Strategies—Fifth Biennial Benchmarking Study

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This report summarizes the findings of a survey fielded in 2017. It represents a continuation of a study initiated by an organization known as NewWOW (New Ways of Working) in 2008. With support from Haworth, Inc., similar surveys were fielded by NewWOW again in  2009, 2011, and 2013. The purpose of the survey, from the beginning, has been to benchmark workplace strategies and practices and monitor trends.

NewWOW disbanded in 2016, but Chris Hood, one of the original members of the group, couldn’t fathom abandoning the rich longitudinal data that had been collected over the years. He enlisted Dr. Gabor Nagy, from Haworth, Inc., the original sponsor of the study, as a co-conspirator and Kate Lister, also a member of NewWOW, also joined the team, So, with permission from the founder of NewWOW, the triumvirate set about to re-field the survey and produce this report.