Work From Home Experience Survey Results


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We can help you emerge from this extraordinary time with new insights, practices, and approaches for the future of work. Let us help you:

• Survey your workforce to get the data-based insights you need to create a sound remote work strategy and back-to-office plan

• Improve employee productivity and performance when they are working from home

• Formalize your remote work program, policies, and practices

• Quantify the employer, employee, and environmental impact of your remote work program

• Integrate remote work into your real estate, HR, IT, Risk Management, and Sustainability strategies

• Optimize your real estate footprint with a hybrid remote/on-site work model

• Help you develop a return to work strategy

About the Global Work-from-Home Experience Survey

Nearly 3,000 employees responded to the Global Work-from-Home Experience Survey between March 30th and April 24th, 2020 making it one of the largest global post-COVID employee survey to date. It has revealed:

Here are the top 10 findings from the survey:

1) 88% of office workers working from home >1 day/week during the pandemic
2) 68% say they are very successful working from home

3) People feel they perform equally well at home as they do in the office (70% are satisfied in both places) in both solo and group work, but they are more satisfied collaborating in person.

4) 72% say they have the resources they need to be successful at home. People are most successful when they have the tools, skills, and resources they need and they have a good place to work at home.

5) Managers are just as satisfied with work performance as employees, but remote management and collaboration skills could use some improvement.

6) 77% of employees want to continue working from home at least once a week. 16% don’t want to come back to the office at all. Only 6% say they don’t want to work from home in the future.

7) 77% of respondents feel fully productive at home. They gain back more than a half-hour from unwanted interruptions.

8) 77% are satisfied with the flexibility they have working at home; 69% are satisfied with their well-being.

9) U.S. employees want to continue working from an average of 2.5 days a week (2 days/week globally).

10) The employee, employer, and environmental impact of working from home are significant.

Download the full report for all the demographic details (i.e. geographic, generational, size company, role in the company) and watch the one hour webinar here.

This groundbreaking survey was made possible by an unprecedented collaboration of individuals and industry associations with leadership from Workplace Evolutionaries (WE), a community within the International Facilities Management Association. WE is “changing the world one workplace at a time.”

Who created the survey? Analyzed the results?

The Work-From-Home Experience Survey was developed and will be analyzed by a collaborative team led by industry experts and thought leaders in work-from-home and other emerging workplace strategies, Dr. Anita Kamouri (Co-Founder of Iometrics), and Kate Lister (President of Global Workplace Analytics). The two are frequent partners in workplace strategy engagements.

Kate Lister is a recognized thought leader on trends that are changing the who, what, when, where, and how of work. She is president of Global Workplace Analytics (GWA), a research-based consulting firm that has been helping public and private sector employers measure the impact of and optimize work-from-home strategies for more than a decade. Learn more about how GWA can help you maximize the people, planet, and profit impact of remote work by making it part of an overall workplace strategy.

Dr. Anita Kamouri is Vice-president and Co-Founder of Iometrics, a workplace services firm that helps organizations succeed with remote work practices and next-generation workplace strategies. Iometrics has been focused on helping clients create great workplace experiences for over 20 years. Her firm has developed some of the largest survey databases in corporate real estate to inform data-based planning, workplace modeling and measuring the human capital impacts of workplace change. 

The public survey was supported, through distribution to its members, by global associations including the 25,000-member International Facilities Management Association (IFMA) and Workplace Evolutionaries (WE, a community within IFMA).

How was the data analyzed?

The researchers used standard significance tests to compare group differences, regression analysis to derive statistically significant drivers of engagement and productivity, and statistical modeling to estimate future impacts. Results with a minimum confidence level of 95% (p<.05) were included in the final report.

Intellectual Property

The Global Work-from-Home Experience Survey is under copyright by Iometrics © 2020. All rights reserved.