MENU

News Releases

PLEASE DO NOT QUOTE OUT-DATED RELEASES!

Frequently requested information:

REPORTERS: For additional information, reporters on assignment may call or email Kate-at-GlobalWorkplaceAnalytics-dot-com. Please let us know what publication you represent, the nature of the article, and your timeframe and we’ll help if we can. If you’re under a tight deadline, please call Seven Six Zero-703-0377 (US Pacific Time).

Recent Press Releases From Global Workplace Analytics

August 11, 2016 – GAO Endorses Workplace Savings Calculator for Quantifying Federal Telework ROI

• January 21, 2016 – Winter Storm Jason Will Cost NE Employers over $1.5B in Lost Productivity

January 22, 2014- Fed Telework Savings Could Save $14 Billion a Year and Greenhouse Gas Equivalent of Planting 18 Million Trees

November 22, 2013 – New Report Reveals Why Federal Agencies are Still Struggling With Telework—Offers Insider Perspectives on Obstacles and Solutions

_______________________________________________

NEWS
For immediate release
August 11, 2016

For more information contact:
Kate Lister
(760) 703-0377

GAO ENDORSES WORKPLACE SAVINGS CALCULATOR™
FOR QUANTIFYING FEDERAL TELEWORK ROI

CARLSBAD CA – The United States Government Accountability Office (GAO), in a report to Congressional requesters, identified Global Workplace Analytics’ (GWA) Employer Workplace Savings Calculator™ as a resource federal agencies can use to help determine the benefits and costs of their telework programs. The report cites Office of Personnel Management (OPM) officials who said the calculator is “comprehensive and based on solid research.”

“Public and private sector employers are desperate to quantify the results of their workplace change strategies,” says Kate Lister, President of GWA. “Our calculators have helped thousands of public and private sector employers do just that.” Based on a proprietary database of over 4,000 research papers, case studies and other documents, the Calculator includes over 125 customizable input fields. More than 600 calculations are used to quantify the employer, employee, and environment impact of telework and other workplace initiatives. A ‘lite” version of the Calculator powered by the same calculations is available free online at http://GlobalWorkplaceAnalytics.com/roi.

The GAO report, GAO-16-551 titled Federal Telework – Better Guidance Could Help Agencies Calculate Benefits and Costs, was released August 1, 2016.

Global Workplace Analytics is San Diego-based research and consulting firm that specializes in making the management case for emerging workplace strategies. They have created return-on-investment models for evaluating the impact of mobile work, employee engagement, workplace flexibility, hoteling and desk sharing, wellness and well-being, technology provisioning and more. For more background on the Calculator and typical results see Federal Telework-Return on Taxpayer Investment.

END

_______________________________________________


NEWS
FOR IMMEDIATE RELEASE
January 21, 2016

Contact:
Kate Lister, President
Global Workplace Analytics
760-703-0377

Northeast Region Employers Stand to Lose $1.3B Per Snow Day

Carlsbad, CA – Research just released by Global Workplace Analytics estimates a single snow day can cost Northeast region employers over $1.3 Billion in lost productivity. That estimate is based on Global Workplace Analytics’ research about who can, who wants to, and who already does work remotely in the District of Columbia, Philadelphia, New York and Boston metro areas.

“Winter storms are always a wake-up call for companies that haven’t adopted flexible workplace strategies”, said Kate Lister, President of Global Workplace Analytics. “If people are already familiar with working remotely or telecommuting, when the weather stops traffic cold, they can keep right on working.”

Estimates suggest more than 60% of employers allow workplace flexibility for some employees, though very few allow the majority to do so.

Nearly half of U.S. employees could perform much of their work anywhere there is an Internet connection, but less than 3% does so half-time or more (the only frequency tracked by the U.S. Census Bureau).

“Disaster-preparedness is one good reason for the integration of remote work into an organization’s workplace strategy, but it’s just the tip of the iceberg,” says Lister. Global Workplace Analytics’ research shows a typical employer can save more than $11,000 a year for each half-time telecommuter; the result of a combination of increased productivity and reduced real estate, turnover, and absenteeism. “And flexibility is something employees are desperate for,” says Tom Harnish, Senior Scientist at Global Workplace Analytics. “Nearly 80% say they would like to work remotely at least some of the time. Not surprisingly, leading organizations are using it as an attraction and retention strategy.”

Global Workplace Analytics is a research and consulting firm that helps employers understand the business case for emerging workplace strategies that are good for people, planet and profit. Their research on agile workplace strategies is informed by a proprietary database of over 4,000 academic papers, research reports, case studies, and their own public and private sector client work.

Editors Note: Regional data available on request.

END-END-END


News: Fed Telework Could Save $14 Billion a Year and Greenhouse Gas Equivalent of Planting 18 Million Trees

For Immediate Release
Date: January 22, 2013

Contact:
Kate Lister, President
Global Workplace Analytics
760-703-0377
Kate@GlobalWorkplaceAnalytics.com

Federal Telework Could Save $14 Billion a Year and Reduce Greenhouse Gases by the Equivalent of Planting 18 Million Trees

(SAN DIEGO CA) Based on data released by the U.S. Office of Personnel Management late last month, Global Workplace Analytics has updated its annual forecast for government-wide telework savings. Based on the latest numbers, if those federal employees both interested (87%) and eligible for telework (47%) did so about twice a week (the average for those who do so regularly) taxpayers could save nearly $14 billion a year and greenhouse gas emissions could be reduced by the equivalent of planting 18 million trees. Those annual savings, totaling nearly $16,000 per teleworker, would come from:

  • • Reduced Real Estate $ 3.7 Billion
  • • Reduced Absenteeism $ 2.8 Billion
  • • Reduced Turnover $142 Million
  • • Increased Productivity $ 6.6 Billion
  • • Reduced Energy Costs $  88 Million
  • • Reduced Transit Subsidies $174 Million
  • • Improved Continuity of Operations $458 Million
  • • Reduced Healthcare Costs $  80 Million

“Even existing levels of telework in government can yield savings, states Kate Lister, president of Global Workplace Analytics and the lead author on the report. “If effectively implemented in concert with HR, IT, and Real Estate and COOP strategies, the savings from the 8% (169,000) of federal employees who telework regularly could total over $1.7 billion a year.

“The numbers are truly staggering,” says Tom Harnish, co-author of the report. “Between the continual reminders from Mother Nature that telework is essential for continuity of operations and the potential economic, environmental, and employee impact, the public ought to be screaming for more telework in government and elsewhere.”

Legislation passed in 2000 required federal workers to telework “to the maximum extent possible.” The absence of progress on that mandate inspired the Telework Enhancement Act which passed in 2010. It added rigor to the earlier legislation. Yet the latest Status of Telework in the Federal Government report showed that while 47% of federal employees are deemed eligible for telework, less than 8% do so on a regular basis. And while private sector telework grew 42% between 2006 and 2012 and state government telework grew 60%, federal telework actually declined 2.4% during the period.

The telework savings were calculated using Global Workplace Analytics’ Federal Telework Savings Calculator™, a model that includes over 100 variables and more than 600 calculations. “We didn’t just throw a few simple calculations together to arrive at our conclusions” said Lister. “The assumptions behind our models, which we have made available to the public since 2008, are based on data from over 4,000 case studies and other documents that we have cataloged over the years. Many in government have seen the model and been impressed by the depth of research that backs it up.” Lister was invited by the Office of Personnel Management to present her firm’s tool to federal telework executives late last year.

Using conservative assumptions, the Federal Telework Savings Calculator™ accounts for a wide range of telework impacts including those listed above as well as employee commutes, vehicle miles traveled, greenhouse gases, traffic accidents, and much more. While agencies can customize their own assumptions, the Calculator defaults to numbers based on government-wide commute habits, wage and benefit levels, absenteeism, turnover, transit subsidy usage, real estate costs and more. Extra home energy usage and trips taken on telework days are also accounted for in the model.

A white paper, Federal Telework: Return on Taxpayer Investment, released by Global Workplace Analytics in September of 2013 offers over 100 footnotes to support the assumptions behind its Federal Telework Savings Calculator™. Both the white paper and the Calculator are available at no charge on the company’s web site. A pro version of the calculator allows organizations and government agencies to account for dozens more potential costs and savings to arrive at a true return on investment.

About:

Global Workplace Analytics specializes in helping organizations and communities estimate the triple bottom line impact of mobile work, workplace flexibility, and other emerging workplace strategies. They have been creating research-based telework and mobile work savings calculators and custom models for private and public sector clients since 2006. Their independent research has been cited by news organizations and other researchers around the globe.

The white paper,  Federal Telework: Return on Taxpayer Investment, was sponsored by e-Work.com, a global provider of interactive, customizable e-learning designed to maximize the potential of distributed and flexible work strategies. Their suite of courses are used by over a hundred thousand public and private sector clients around the world.

Editor note: Global Workplace Analytics’ white papers are available free to the public, but require a login. If you are a reporter and would like an email copy of the paper or a link that does not require a login, please contact Kate Lister.

A companion paper, “Obstacles and Opportunities to Federal Telework,” released in November of 2013, is also available for download or email delivery. It is based on survey responses from and interviews with over a hundred federal telework leaders. Click here for the online press release and highlights from that report.

Contact:
Kate Lister, President
Global Workplace Analytics
760-703-0377
Kate@GlobalWorkplaceAnalytics.com

_______________________________________________


News: New Report Reveals Why Federal Agencies are Still Struggling With Telework—Offers Insider Perspectives on Obstacles and Solutions

For Immediate Release
Date: November 22, 2013 (figures updated January 14, 2014)

Contact:
Kate Lister, President, Global Workplace Analytics
760-703-0377
Kate@GlobalWorkplaceAnalytics.com
New Report Reveals Why Federal Agencies are Still Struggling With Telework—Offers Insider Perspectives on Obstacles and Solutions

San Diego, November 22, 2013 — According to a report released today by Global Workplace Analytics, feds continue to struggle with some of the most basic prerequisites to telework success. In spite of legislation requiring it, bipartisan Congressional support for it, and repeated reminders of the need for telework as a continuity of operations strategy from Mother Nature and others, the majority of government agencies aren’t fully on board.

Drawing from anonymous survey responses and off-the-record interviews with leading government executives, the report titled Federal Telework: Obstacles and Opportunities offers an insider’s perspective on what’s working, what isn’t, and what needs to be done to move programs forward (see below for report highlights).

While the report acknowledges pockets of telework success in federal agencies such as the Patent and Trademark Office, General Services Administration, and others, it finds a majority of agencies struggling. “The level of frustration was almost palpable in the more than 300 comments government executives submitted along with their multiple choice answers to our survey”, said Kate Lister, president of Global Workplace Analytics, the report’s co-author. “While there are many issues to be worked with regard to government telework, the elephant in the room is still management mistrust,” said Lister. It was, by far, the most significant barrier cited by survey respondents (more than 70% felt it had a moderate or greater impact on their agency’s success).

“The hierarchical, command and control nature of government makes it all the harder to make the cultural shift that’s needed to succeed with telework,” said Tom Harnish, co-author of the report.

The other big barriers cited by government insiders included technology (e.g. lack of access to files, outdated hardware, ineffective access to or training in collaboration tools), agency culture, and lack of or inadequate training.

The 32-page report, which includes more than a dozen charts, is available at no charge on Global Workplace Analytics’ web site. A link to all the survey questions and respondent comments is provided in the report.

Global Workplace Analytics has achieved worldwide recognition for its research on alternative workplace strategies such as telework, flexible work, and other emerging work trends. Their proprietary Federal Workplace Savings Calculator™ offers a way for federal agencies to quantify the return on investment of telework, mobile work, and other workplace initiatives.

Contact:

Kate Lister, President
Global Workplace Analytics
760-703-0377
Kate@GlobalWorkplaceAnalytics.com

White Paper Overview & Highlights: (Note, the numbers below represent newer information than is contained in the white paper)

Despite over ten years of increasingly explicit legislation that encouraged, and now requires, telework, less than 8% of federal employees do so with any regularity. Global Workplace Analytics latest white paper, Federal Telework: Obstacles and Opportunities, offers insights from agency leaders on what’s holding telework back and what can be done to move it forward. As in the private sector, the biggest barrier is cultural. Managers need to learn how to manage by results, not presence. Beyond that, federal telework managers say they desperately need better training and better access to collaboration tools such as videoconferencing.

Highlights:

  • Despite long-standing laws and mandates that require federal employees to telework to the maximum extent possible, 47% were considered eligible in 2012, and less than 8% did so at least once a week.
  • Eighty-eight percent of those surveyed say they would telework if they could.
  • Out of a federal workforce of 2.2 million employees employees, only 6% telework two or more days a week—the optimal level for maximum impact. Another 2% telework one day a week, and 5% do so only occasionally.
  • Telework growth, by class of worker, from 2006 to 2012:
    • Federal government:            – 2.4%
    • Private sector for-profit:  +46.1%
    • Not-for-profit:                    +36.2%
    • State government:             +60.4%
    • Local government              +47.4%
  • According to another report by Global Workplace Analytics, if those who were eligible to telework in 2013 (47%, up from 32% in 2012), and who wanted to do so (87%), teleworked at the same 2-day-per-week average as existing government teleworkers, the federal government could save nearly $14 billion a year and reduce greenhouse gases by the equivalent of planting nearly 18 million trees. The reduction in oil imports as a result of gas savings—even when necessary driving on telework days is figured in—could total nearly 4 million barrels of oil and almost $400 million dollars a year.
  • In the DC area, 28% of federal employees are considered extreme commuters thanks to commutes of over 90 minutes a day. By teleworking they could save 22 eight-hour days a year they’re now wasting on the road. They’d also save as much as $6,600 a year in commuting and other expenses (net of extra home energy costs).
  • Referring to himself as the Teleworker in Chief, the President has repeatedly stated his position in support of telework (he works from home, and is very mobile, after all).
  • Repeated research shows that on average, federal offices are occupied less than half the time and only 70% are occupied during peak hours.
  • What is the primary obstacle to telework? Largely middle management resistance—72% of those surveyed report it had a moderate or greater impact. Sixty-five percent say it’s a cultural issue—government managers don’t know how to manage by results. Insufficient access to technology was an obstacle according to half of the respondents.
  • The solutions? Training in results-based management, greater accountability, and better access to collaboration tools. Nearly 90% (87%) of the survey respondents said easier online file access, collaboration tools, and access to video conferencing would ‘make a difference, likely help or definitely help’.
  • Over 60% of the respondents felt that providing a budget specifically for telework training and technology would ‘likely’ or ‘definitely’ help. And another 25% said it ‘might’ make a difference. The need for results-based management training tied with “culture change” training for the highest ‘very important’ ratings. Manager training was rated ‘very important’ or ‘important’ by nearly 100% of respondents.

“For a technologically adept workforce in a global, mobile workplace, management styles that were born in the days of sweatshops and typing pools don’t work at best, and sabotage success at worst,” said Kate Lister, president of Global Workplace Analytics the author of the white paper. “If government expects to attract and retain top talent and optimize efficiency, it needs to migrate its workplaces and work practices into the 21st century.”

Quotable quotes from survey write-in comments:

“When it comes down to a choice between buildings and people, it’s the people that matter—they’re the productive assets.”

“Technology helps. Even just being able to see one another’s availability on chat, was a big help.”

“Telework opens the door on many topics. It’s not a silo topic. Mobility is in everything we do and as such should be integrated with other policies and organizational goals.”

“The distinctions between mobile work and telework are sometimes polarizing. It ought to be just work.”

“One of the side benefits of telework is that it forces you to get comfortable with technology tools that can make you more effective when you are in the office too.”

“We are living in an increasing global and mobile world. It would be a rare employee who doesn’t at least occasionally work away from their desk or collaborate with others using technology.”

“There is not enough time for innovation in government. Much of the daily work in government is simply keeping the fires from being too bright. There’s always a new priority.”

“I think the conversation on telework and mobility is important because it opens the door on other conversations the government is too afraid to have. For example, it forces conversation on:

  • Entitlement
  • Special treatment
  • Degree of Trust between managers and employees
  • Management through line of sight vs. outcomes
  • Identifying and communicating actionable outcomes”

_______________________________________________


FOR IMMEDIATE RELEASE

April 19th, 2011

Contact:
Kate Lister, President, Global Workplace Analytics
Seven Six Zero-703-0377 (US Pacific Time)
Kate AT GlobalWorkplaceAnalytics.com

Canada Telework Savings Could Top $53 Billion a Year

Canada’s first national white paper shows savings of $10,000 per 2 day a week telecommuter.

NOTE: Regional-specific data available on request

(CALGARY) -Twice weekly telecommuting could save Canadian companies, employees and the community over $53 billion dollars a year, reduce greenhouse gasses by the equivalent of taking 385 thousand cars off the roads and save approximately 390 million litres of gas according to Canada’s first major national whitepaper on telework.

The Telework Research Network in collaboration with Calgary Economic Development released WORKshift Canada: the Bottom Line on Telework today as part of Calgary’s second-annual WORKshift Week. This report shows the latest data and research supporting the financial and environmental opportunity of embracing flexible work for Canada at a national level, including the employee, employer and community benefits associated with teleworking.

Seeing this impressive data compiled into one neat document has us convinced more than ever of the necessity to work within our communities and organizations to start adopting these practices in a very meaningful way, said Robyn Bews, Program Manager for WORKshift. This paper not only clearly supports the bottom-line benefits for the commuter, it hits employers over the head with supportive facts they can no longer ignore. Every commuter in Canada should be sitting in their boss’s office tomorrow morning with this paper as a discussion point.

Canadian employers can see savings of $10,000 per two-day-a-week telecommuter annually. Telework not only impacts employers; employees who telework can also expect savings between $600 – 3,500 per year through reduced commuting and work-related expenses.

Additionally Canadian companies could realise annual average savings due to reduced turnover equating to over $1.8 billion. They will likely see an increase of 20 per cent in productivity, a seven per cent reduction in attrition and increased employee empowerment and morale.

Four out of 10 Canadians hold jobs that could be done at home, at least part of the time. Eight in 10 would work from home if they could. Yet, only about three in 100 do,says Kate Lister, principal researcher and lead consultant at the Telework Research Network. If the rest of those with compatible jobs and a desire to do so worked from home just twice a week, the national savings would total over $53 billion a year and the greenhouse gas reduction would equate to taking the three out of 10 Montreal commuters off the road. Telework should be a no-brainer. There’s simply no quicker, easier, and more popular way to solve labor shortages, reduce energy consumption and pollution, save money, and so much more says Lister.

WORKshift Canada: the bottom line on telework was compiled using census data and analysis of over 400 case studies, research papers and other documents related to telework. The whitepaper looks at the economic, environmental and societal implications of telework.

For more information call Kate Lister, Principal Researcher and Lead Consultant at the Telework Research Network 760-703-0377 (PDT).

To download the white paper click here.

Note to Editors: Regional data available on request

XXX
_______________________________________________

FOR IMMEDIATE RELEASE
April 5, 2011

Contact:
Kate Lister, President, Global Workplace Analytics
Seven Six Zero-703-0377 (US Pacific Time)
Kate AT GlobalWorkplaceAnalytics.com

With Home Working 2 Days per Week U.K. Employees Would Save £4,300 Per Year, Employers Would Save £3,000 Per Home Worker Per Year

Traffic Congestion Reduction Equivalent To Taking 2/3 Of London Workers Off The Roads

Analysis Based on UK Government and Private Sector Data
Even 2 day per week telework, by those who could and want to, would take the equivalent of 2/3 of London commuters off the roads.

LONDON – UK companies that allow employees to work from home just 2 days per week on average realise a 20% increase in productivity, save 15% in real estate costs, and see a 7% reduction in absenteeism according a new study by the Telework Research Network.

The report shows that whilst 2/3 of UK jobs are compatible, employers are lagging behind and not taking the opportunity. Although 12.8 per cent of the population (including the self employed) work mainly from home, only 4.9 per cent of the employee labour force do so. The UK ranks 12th among EU nations in percentage of employees who regularly work at home.

The report, titled ‘The Shifting Nature of Work in the UK–Bottom Line Benefits of Telework’, concludes that laws which promote home-based working and other forms of workplace flexibility simply as a special accommodation are outdated. In fact, according to the study, companies that have integrated telework as a strategy have found it is good for business, good for employees, good for the environment, and good for the economy.

Andy Lake, Editor of Flexibility said, “Government needs to lead the way. Using the Global Workplace Analytics’ model, for example, we found that twice weekly telework among the UK’s 430,000 office-based central government civil servants and contractors could reduce the nation’s deficit by over £1.3 billion per year, mainly through savings in property costs and increased productivity.

According to Principal Investigator Kate Lister, “Across the UK, if those with compatible jobs and the desire to do so worked at home just two day a week, it would be the equivalent of taking 2/3 of London workers off the road. Individual, company, and community savings would total over £32 billion a year.”

Global Workplace Analytics’ analysis, sponsored by Citrix Online UK, was conducted in cooperation with Flexibility.co.uk and Wisework Ltd.. The report is available for download as a PDF here.

Flexibility.co.uk is the online journal of flexible working. Founded in 1993 and online since 1997, flexibility.co.uk carries news, opinions, research, how-to guides and case studies to help organisations implement smart/flexible working.

Wisework Ltd has successfully implemented teleworking programmes for a wide variety of clients, helping them overcome organisational and management challenges and achieve significant business benefits.

Global Workplace Analytics, located in San Diego California, has synthesized hundreds of case studies and other documents on telecommuting and related topics. Their workplace flexibility models have been used by hundreds of company and community leaders throughout the U.S., the U.K., and Canada. The research has been quoted in the Wall Street Journal, Harvard Business Review, and other publications worldwide.

###

_______________________________________________

FOR IMMEDIATE RELEASE

February 8, 2011


Contact:
Kate Lister, President, Global Workplace Analytics
Seven Six Zero-703-0377 (US Pacific Time)
Kate AT GlobalWorkplaceAnalytics.com

Save Money and the Planet: Work at Home During Telework Week
One day participation could save U.S. over three-quarters of a billion dollars

San Diego CA (USA), February 8, 2011 – According to the Global Workplace Analytics, if the 41 million Americans with telework-compatible jobs worked from home just one day during National Telework Week (February 14-18), U.S. savings would total $772 million including:

  • $494 million in commuter costs
  • $185 million from 2.3 million barrels of oil saved
  • $93 million from 775 fewer traffic accidents

Plus the environment would be spared 423,000 tons of greenhouse gas – the equivalent of taking 77,000 cars off the road for a year.

Inspired by the success of Telework Day, decreed by then Virginia Governor Tim Kaine in 2009, advocacy organizations throughout the country have joined the effort to raise awareness of the environmental, economic, and societal benefits of telework. Over 14,000 have already pledged to participate.

“The savings above are just the tip of the iceberg, says Kate Lister, principal researcher of the Global Workplace Analytics an organization that specializes in evaluating the financial impact of workplace flexibility. “If you add the many employer, employee and community benefits, once-weekly telework could save the nation $350 billion a year and potentially eliminate our oil imports from both Libya and Kuwait.”

For companies, those benefits include increased productivity, reduced office space, and lower turnover and absenteeism. Global Workplace Analytics’ free web-based Telework Savings Calculator™, shows that companies could save over $6,500 per once-a-week teleworker. “We’ve built a conservative model,” says Tom Harnish, senior scientist at the Global Workplace Analytics. The assumptions are based on a synthesis of hundreds of studies and real life examples. They recognize that not everyone wants to or can work from home, that not all driving is eliminated, that home offices use energy too, and that occasional telework offers only minimal office space savings.”

But even part-time telecommuting can make a big difference explains Citrix Online president Brett Caine, “We put a global remote work or workshifting’ policy in place several years ago. Workshifting is a term we coined that means to conduct work wherever optimal. This has afforded us the opportunity to recruit and retain key talent globally as well as increase our capacity without growing facilities and the costs associated with that. For instance, although we’re significantly expanding our workforce, our new campus will have 10% fewer seats. By allowing just 10% of our team to workshift, we can avoid more than $2 million in facility-related costs.” To show its commitment to transforming the way people work, the company has given all eligible employees the option to workshift during Telework Week.

Hundreds of company and community leaders throughout the U.S. and Canada have used the Telework Savings Calculator™ to quantify the bottom line impact of telework.

Global Workplace Analytics is a consulting and research organization that specializes in evaluating the bottom line impact of workplace flexibility. Its principals co-authored the popular press title, Undress For Success – The Truth About Making Money at Home (Wiley, March 2009), a book that’s been praised by environmental, worklife, and telework experts.

Editor Note: Regional impacts are available on request.

Relevant White Papers:
Workshifting Benefits: The Bottom Line
This 23 page paper examines the bottom line benefits of telework for individuals, communities, companies of various sizes, and the U.S. as a whole.

###
_______________________________________________