A gamified workplace sets not just goals for workers but precisely how those goals can be achieved. Managers don’t need to follow workers with stopwatches. They can use smartphones or apps. It’s micromanagement with unprecedented granularity. ‘This is Taylorism 2.0,’ according to the media expert Steven Conway of Swinburne University of Technology in Australia.
Gamification is everywhere. It influences where we shop, what we eat, who we friend, and increasingly, how we work. At least once a month some company wants to demonstrate their new employee monitoring technology to me. "It will be great, managers can tell, in real time, whether or not their people are actually working," they tell me with glee. But I'm not very gleeful about it and this article will help you understand why you shouldn't be either.